The problem: WhatsApp enquiries without fast replies
More and more customers message on WhatsApp instead of calling: for businesses in your area this means messages arriving at all hours and going unanswered when nobody is available. Every hour of silence cools the lead. A chatbot replies instantly, collects useful information and hands sales only pre-qualified contacts.
What I build
- WhatsApp chatbot with instant replies and guided paths
- Qualification questions: budget, timing, need
- Handover to a human operator when needed
- Integration with CRM and team notifications
- Flows compliant with platform rules
How I build the chatbot
- Analysis of the questions customers really ask
- Design of conversational paths
- Building and testing the bot on real cases
- Connection to lead management tools
- Continuous improvement on real conversations
Which businesses benefit
It benefits businesses in your area receiving repetitive or out-of-hours enquiries: services, bookings, quotes. If leads are few and always manageable in person, the chatbot can wait.
WhatsApp chatbots in your area
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Let's talk on a call
Fifteen minutes, no commitment: tell me about your situation and I'll tell you straight away if and how I can help.
Book a 15-minute call Message me on WhatsAppFrequently asked questions
Does the chatbot replace whoever answers customers?
No: it handles first contact and qualification, then hands the conversation to a person when needed. The customer is never stuck with the bot.
Do customers notice it's a bot?
The bot presents itself as what it is: an automated assistant. Transparency works better than tricks, and customers appreciate the instant reply.
Do I need a dedicated number?
It depends on the chosen setup: during analysis we see whether to use the existing number or a dedicated one, in compliance with WhatsApp Business rules.
Does it integrate with our CRM?
Yes: bot-qualified leads can flow directly into the CRM with the information collected in conversation.